We are faced with an ever increasing health challenge that cuts across borders and cultures.
The global population has become increasingly unhealthy over the last four decades. Experts and academia within health and nutrition agree that the solution is to be found in a healthier lifestyle with regular physical activity and a healthy diet. Despite this conclusion the trend is not in reversal – the opposite holds true, since the most effective means are limited by scale. This has to change.
We believe that a key to the solution is the ability for coaches to help more clients and still preserve a high level of quality and offer a personal service. Both quality and quantity is important if we should see some changes. We want to take part in the democratization of access to the best coaches around the world so we together can break the curve and make the world a healthier place.
Our code of conduct ensures that we can grow sustainably as a purpose-led company. We recognize that our growth has strong ties to coaches, clients, employees and the communities we operate in. We acknowledge that our impact and responsibilities extend beyond the boundaries of our immediate business and our Code of Conduct serves as our guiding light. We put our values into practice and keep all our undertakings to the highest possible standard of ethics.
We aspire to hire the best talent, build the greatest product and preserve and grow a loyal customer base. We believe that a strong ethical anchor that influences our everyday actions is vital in realizing this aspiration
We are on an important mission to solve one of our generation’s most pressing challenges. This puts high expectations on all employees across our organization. Fundamental to our growth is deep care for quality – slacking in quality is unacceptable and impossible to unify with our values. We encourage a culture of feedback to continuously improve and align.
We believe that the workplace is a place for the individual to grow, develop and nurture others. We promote spreading the good vibe and having an eye for the needs of your colleagues around you. Inclusivity and diversity are values that we live by and cherish. We do not tolerate, in any shape of form, offensive and/or derogatory jokes or remarks or any physical abuse or threats. We are a workplace free of harassment, bullying and discrimination. Disagreements are unavoidable, but every employee should feel it safe to engage, participate in discussions and resolve conflicts. The good intentions are respected and the best argument always wins.
We strive to fairly promote equal opportunities across the organization – fulfilling positions have job-related responsibilities at their core; we care about employing the best person for the job. All employees in Lenus are employed according to the legislative requirements in their place or work and we safeguard every employee’s health, safety, and mental and physical wellbeing.
Only bring on clients which you as a coach are equipped to responsibly help and coach. Such assessment requires a thorough screening process that takes into account potential injuries, eating disorder history or other relevant information that influences the coaching period.
The assessment must take place before any coaching initiates – if a given client is deemed out of responsible scope, the client should be rejected. We have developed a range of screening tools that assist coaches in making the assessment and we are committed to continuously improve our capabilities in this domain.